Privacy Policy

Last Updated: April 23, 2025

North Idaho Web ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage our services or visit our website, northidahoweb.com. By using our services or website, you agree to the terms of this Privacy Policy.

1. Introduction

At North Idaho Web, we provide web development, design, SEO, and related services to small businesses in North Idaho and beyond. This Privacy Policy applies to all personal information we collect through our website, forms, and service interactions. We aim to be transparent about our data practices to build trust with our clients.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Information you provide, such as your full name, email address, phone number, and business details, when you fill out our quote form, contact us, or engage our services.
  • Payment Information: Billing details (e.g., credit card or bank information) for project-based work or subscription plans, processed securely through third-party payment processors.
  • Website Analytics: Non-personal information collected automatically, such as IP address, browser type, device type, and pages visited, via cookies and tracking technologies.
  • Client-Provided Content: Materials you submit for services, such as logos, images, or website content, which may include personal data.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide, manage, and deliver our services, including web development, hosting, and maintenance, as outlined in our Scope of Work.
  • Communication: To respond to inquiries, send project updates, or notify you about your subscription plan.
  • Billing: To process payments for project-based work or subscriptions.
  • Marketing: To send newsletters, promotions, or updates about North Idaho Web services, with your consent (you may opt out at any time).
  • Website Improvement: To analyze website usage and improve user experience through analytics.

4. Information Sharing

We do not sell or rent your personal information. We may share your information in the following cases:

  • Service Providers: With third-party providers (e.g., payment processors, hosting services) who assist in delivering our services, under strict confidentiality agreements.
  • Legal Requirements: If required by law, such as to comply with a subpoena or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, such as secure servers, encryption for payment data, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your information, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us.

To exercise these rights, contact us using the information below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze usage. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services and website are not intended for individuals under 13. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the "Last Updated" date. We encourage you to review it periodically.

11. Contact Information

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact:

North Idaho Web
Phone: 208-901-8349
Email: hello@northidahoweb.com